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Landscape Contractor Policy Changes

February 2017

Dear Valued Landscape Contractor,

As you know we have always offered a 30% discount off our retail price on most products to approved Landscape Contractors. This is done, of course, to encourage you to do business with us, as well as to provide you with an opportunity to get some additional markup on the products you install. Despite our best efforts to limit this discount to legitimate Landscape Contractors, a review of our approved Landscape Contractors shows that a number of unqualified businesses (and even some homeowners) have been able to get approved for the discount. This is most evident for example when you see one $200 purchase each spring. Clearly that is not the buying pattern of someone who is making their living as a Landscape Contractor. In order to protect your interest and ours we are making a policy change that our Landscape Contractors discount will be 10% off of your first $500 in purchases with us. After that your full 30% discount will kick in. The $500 threshold is based on previous year’s purchases so if you exceeded that amount last year you will still receive the full 30% discount. Anyone below that amount will need to hit $500 in current year purchases with us before the full 30% discount kicks in.

Some other important policies regarding Landscape Contractor businesses are:

– Discount privileges are non-transferable and cannot be used in conjunction with any other discounts. You must accompany your client when making a purchase.

– Contractor purchases are not guaranteed.

– The primary phone number you used on your application is your Account Number. (If you supply a different number when you checkout, it will appear that you do not have an account when in fact you do).

Please let me know personally if you have any questions or if I can help you in any way. Thank you so much for your past business and I hope you have a successful spring.


Jay Meadows

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