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Guarantee and Plant Return Policy

The Farmer’s 100% Guarantee:

  • All returns must be accompanied by the dead plant and original receipt.
  • Trees and Shrubs: All woody outdoor trees and shrubs that have been properly planted in the ground are guaranteed for one full year from date of purchase.
  • Perennials: Perennials are guaranteed until November 1st of purchase year.
  • Indoor/Tropicals plants are guaranteed for 30 days from the date of purchase.
  • For dead plants, store credit will be issued for the amount paid. Cash/credit card refunds will not be given on dead plants. All store credits expire one year from date issued.
  • Guarantee excludes sod, annuals, herbs, mums, pansies, holiday plants, plants that have been kept in containers, purchases made using a store credit, and purchases made using a landscape professional’s discount. Clearance items are not guaranteed.
  • Guarantees are non-transferable.


We are happy to accept returns of items in original, sellable condition (at manager’s discretion) within 10 days of purchase with the following exceptions: sod, annuals, herbs, chrysanthemums, sales on holiday & clearance items are final; installation & delivery charges are non-refundable after service has been performed. All returns must be accompanied by original receipt & original sales ticket.

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